Modifying Menu Lesson- Don’t Do It

So not too long ago I was in the mood for a burger and decided to retry a place that I didn’t particularly care for.  Here’s a bit of a back story of how I get to the current date of this awesome burger that I didn’t care too much for in the past.

Several years back I had done a search for the best burgers in Philadelphia and found a place that  was one to not miss.  I believe it was back in 2013 when I had read the article and decided to check it out.

I get there, check out the menu and notice that they put caramelized onions on top of their burger, and I’m just not the biggest fan of onions.  It’s a trait I’ve had since I was a kid.  So I change the burger a bit and order it medium.  I was with a friend when I went and he enjoyed what he had ordered, and for me? Well I didn’t think anything of this “amazing” burger.  I thought it pretty mediocre at the time and knew of other places that were better so I never really cared to go back.


Just recently when I had a burger craving, I was out riding my bike and thought “hey why not give that place another shot”.  So my partner and I rode over there and grabbed a seat at the bar.  It was Happy Hour and they had pretty cool deals, half off of draft beers and some other specials.  We grabbed a couple of craft beers and ordered their chicken sandwich (which was amazing) and of course their burger, medium with a side of tots!  Yum!  I love tots!  This time I made no changes to it, and from what I remembered, it was still the same burger from way back when.

This time around, OMG, it was banging!  Without a doubt, the changes I had made in the past actually ruined what could have been one of the best burger experiences ever.  This was an amazing lesson learned and the moral of this story is, DON’T MODIFY WHAT THE CHEF CREATES!  I know I won’t for my future ventures out.

 

The food experience was great and I would highly recommend either sandwich.  As for the service, well that’s a whole other story and trust me it’s not one to miss.  We decided to podcast about it on episode 16 and share our experience.  It was far from the best, pretty bad actually, but we took home some lessons from it and are here to share them with you!  Tune-in to episode 16 to hear all about it!

Have you ever had an experience like this before?  We’d love to hear about it in the comments below.

-TSI

We’re not trying to leave yelp reviews here, so I didn’t mention the name of the establishment we visited, but if you’re that interested, send us a message and I’ll tell ya!

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