Category Archives: The Service Industry

Episode 21: Perspective From The Other Side with John Strawbridge

On this episode you’ll meet John Strawbridge. John brings us perspective from the other side, the customer side. We discuss ways to be a better customer, server, bartender, and much much more. This is an episode you don’t want to miss.

‘Music credit: “Going Home” By Lee Rosevere’ Http://freemusicarchive.org/music/lee_Rosevere/

One of John’s favorite places to hang out is Icandy Nightclub in Philadelphia. He shares details of the club and why he believes it is so successful.

Icandy Nightclub
254 S. 12th Street
Philadelphia, PA 19107

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Episode 20: Ethics Of Front Of The House

On this episode we talk about the ins and outs of the front of the house. We get into some details about pre-judging, race, running food and maximizing tips.

‘Music credit: “Going Home” By Lee Rosevere’
Http://freemusicarchive.org/music/lee_Rosevere/

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Episode 19: Perks Of The Biz

On this episode Charlotte and Pamela discuss the perks of being in The Service Industry. They give you specific details about freedom, traveling, networking, and how much money is to be made.

‘music credit: “Going Home” By Lee Rosevere’
Http://freemusicarchive.org/music/lee_Rosevere/

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Episode Seventeen: Michelle Zeigler Brings us info from the BOH

On this episode, Michelle gets into detail about what it’s like working in the kitchen/BOH (back of the house), when it’s a male dominated field.  She gives you some helpful tips on how to stand out as a kitchen line cook, expo and how to be the voice of the servers and the cooks.

We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud.  We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

‘Music Credit: “Going Home” by Lee Rosevere’

http://freemusicarchive.org/music/Lee_Rosevere/

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Episode Fifteen: Darron Cardosa AKA The Bitchy Waiter

On this episode meet Darron Cardosa. Darron started up a service industry blog in 2008 and now has over 300k followers on Facebook, instagram, and other social media platforms. His blog is known around the world as “The Bitchy Waiter” and he wrote a book that was recently published and is now on sale at Amazon, Barnes and Nobles, or you can find a copy through his website at The Bitchy Waiter

Darron first started working in the service industry in 1990 when he lived in Houston, Texas and found it as an easy job while he pursued an acting career. He started his blog 18 years later to vent his frustrations on the service industry. Darron has appeared on NBC’s Today Show, The New York Post, Huffington Post, Dr. Phil, The Washington Post, just to name a few.

We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. You can find each link below and also the where abouts of each establishment. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

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Venturo
44-07 Queens Boulevard, NY
(718) 406-9363

Tacuba

35-01 36th Street
Astoria, NY 11106

www.thebitchywaiter.com

‘Music Credit: “Going Home” by Lee Rosevere’

http://freemusicarchive.org/music/Lee_Rosevere/

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Episode Fourteen: Billy Cavallo, Bartender, Liquor Brand Ambassador

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On this episode meet Billy Cavallo. Billy got started bussing tables at the ripe young age of 14 and has since been in the industry, giving him 12 years experience. He has worked in just about every area of the service industry and is currently a bartender and a liquor brand ambassador. Currently Billy is bartending at a known sports bar in Philadelphia, “Boxers Philly”.

Billy shares with us all of his experiences from good to bad. He shares a craziest moment where some bar patrons get a little out of control, so he took the matters into his own hands and handled the situation.

We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. You can find each link below and also the where abouts of each establishment. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

Boxers Philadelphia
1330 WALNUT ST.
PHILADELPHIA, PA 19107
(215) 735-2977

‘Music Credit: “Going Home” by Lee Rosevere’

http://freemusicarchive.org/music/Lee_Rosevere/

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Episode Thirteen: Sebastian Miller, Server, Bartender, General Manager, COO

On this episode we are talking with Sebastian Miller.  Sebastian first got started in the service industry in 1997 when he was in high school.  His friend got him a job as a busser.  He has worked in 9 different establishments fulfilling the duties as a busser, expediter, server, bartender, assistant manager, and General manager.  Along with all of his service industry experience, Sebastian was also a COO for an energy drink company and helped organize promotional teams, educated vendors and sold into venues.

 

He has some hilarious stories for us on some of his worst and best moments. We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud.  We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

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Episode Twelve: Colleen Morrissey, Atlantic City, NJ Bartender

Episode Twelve meet Colleen Morrissey. Colleen got started as a go-go dancer and cocktail server. She learned to bartend by watching the bartenders flair and mix drinks and they helped her move behind the bar. She has high volume bartending experience in Atlantic City’s Casino nightclub nightlife and has been doing it for 12 years.

Colleen offers us a glimpse into casino style bartending and talks about the union that bartenders and servers are a part of. She has great advice for newbies in the industry, so have a listen and let us know what you think!

We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. You can find each link below and also the where abouts of Rainbow Room. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

Rainbow Room
55 S Bellevue Ave,
Atlantic City, NJ 08401

‘Music Credit: “Going Home” by Lee Rosevere’

http://freemusicarchive.org/music/Lee_Rosevere/

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Episode Eleven: Kitty Tooher

On this episode meet Kitty Tooher. Kitty has been in the service industry for about 11 years and got started in Long Beach, New York. She has hosted, served, bartended, and managed in two different states.

Kitty Tooher explains what it’s like working in craft beer establishment and the different clientele it brings in.

We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. You can find each link below and also the where abouts of each establishment. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

Devil’s Den
1148 South 11th Street
Philadelphia, PA 19147

Bonnie’s Capistrano Bar
1503 S 13th St,
Philadelphia, PA 19147

‘Music Credit: “Going Home” by Lee Rosevere’

http://freemusicarchive.org/music/Lee_Rosevere/

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Episode Nine: Erin Wallace Owner of 3 Successful Bar and Restaurants

On this episode meet Erin Wallace. She opened her first bar 13 years ago and has since opened 2 other establishments. The first being The Old Eagle in Manayunk, PA. The next being a craft beer bar in South Philadelphia that opened 8 years ago and only serves beer from micro breweries, called The Devil’s Den. Up to the most recent establishment opened 3 years ago, Barren Hill Tavern & Brewery. Barren Hill is a micro brewery that brews around 30 different unique beers.

Erin shares what it’s like owning and maintaining 3 bars and restaurants. She believes it’s important to know the industry before diving in and opening up a bar and she explains why. Most of her time is dedicated to each place every day of the week, but plans to make some time for herself soon.

We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. You can find each link below and also the where abouts of each establishment and their specials. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

The Old Eagle Tavern
177 Markle st
Philadelphia, PA 19127

Happy Hour is Monday thru Friday from 5pm-7pm
1/2 off all draft beer
Monthly Beer events

The Devil’s Den
1148 South 11th Street
Philadelphia, PA 19147

Happy Hour is Monday thru Friday from 5pm-7pm
1/2 off all draft beer
Small bites menu is available for happy hour
Sunday thru Wednesday industry workers get 20% off from their bill (Happy Hour NOT included)
with proof such as a paystub

The Barren Hill Tavern & Brewery
646 Germantown Pike
Lafayette Hill, PA 19444

Happy Hour is Monday thru Friday from 5pm-7pm
1/2 off all draft beer
Unique brews and collaborations from breweries around the world!

iTunes Podcast

STITCHER radio

SoundCloud

‘Music Credit: “Going Home” by Lee Rosevere’

http://freemusicarchive.org/music/Lee_Rosevere/

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